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Maruti Suzuki launches ‘Suzuki Connect’ for all Nexa customers

Hari Kudchadkar

Maruti Suzuki has launched ‘Suzuki Connect’ which is an advanced telematics solution tailored for its Nexa customers. Maruti says that it aims to enhance user convenience and experience using advanced technology for emergency alerts, vehicle tracking, live vehicle status and preventive maintenance calls. It will be available for Nexa customers as an option that can be installed in their cars. The Nexa Application will control all the functions and help customers experience its features.

‘Suzuki Connect’ is a Telematics Control Unit (TCU) based solution as opposed to the OBD based telematics solutions available in market. Mr. R S Kalsi, Senior Executive Director, Marketing & Sales, Maruti Suzuki says that ‘Suzuki Connect’  is better, safer and more user friendly. It has been developed and tested in India and incorporates learning from the driving behaviour and challenges faced by Indian customers. One of the advantages of ‘Suzuki Connect’ is that it is very difficult to tamper. More than 2800 technicians have been trained to install this on Maruti Suzuki vehicles.

 “Suzuki Connect is an advanced telematics solution developed and tested in India to offer seamless connected car experience to car owners. A nationwide extensive study was conducted to understand the challenges that Indian car owners face daily and their expectations from these solutions.” says Mr. R S Kalsi, Senior Executive Director, Marketing & Sales, Maruti Suzuki.

The Telematics Control Unit (TCU) exchanges information using a cellular network with a centralised server connected to NEXA customer care. It can be configured to send information up to five users in case of an emergency. It is available for all Nexa customers at a price of Rs 9,999 for a three year subscription.

Read the full press release:

Maruti Suzuki launches ‘Suzuki Connect’

An empowering solution – deeply embedded and difficult to tamper

Enhanced vehicle security, vehicle tracking and offers vehicle diagnostics and alerts

Available on Android and iOS platforms for NEXA’s existing and new customers

 New Delhi, July 24th, 2018: Maruti Suzuki today announced the launch of its advanced telematics solution ‘Suzuki Connect’ for its NEXA customers. ‘Suzuki Connect’ aims to enhance user convenience and experience through advanced technology for emergency alerts, vehicle tracking, live vehicle status, and preventive maintenance calls. ‘Suzuki Connect’ will be available as an option that can be installed by customers in their cars across NEXA network in the country. Once installed and connected with smartphone through the Nexa App, customers can experience its progressive features like emergency alerts, vehicle tracking, driving behaviour analysis, car assistance,  driving analytics report amongst a host of other features.

Introducing `Suzuki Connect’ to the customers, Mr. R S Kalsi, Senior Executive Director, Marketing & Sales, Maruti Suzuki said, “Suzuki Connect is an advanced telematics solution developed and tested in India to offer seamless connected car experience to car owners. A nationwide extensive study was conducted to understand the challenges that Indian car owners face daily and their expectations from these solutions. Suzuki Connect’ empowers customers to manage host of services such as emergency alerts, vehicle tracking, driving behaviour analysis, car assistance, and many more functions on their fingertips and create a delightful car ownership experience. Unlike other OBD based telematics solutions available in market, Suzuki Connect’ is a TCU based solution which is better, safer and more user friendly.”

‘Suzuki Connect’ is developed and rigorously tested in India and extensively incorporates learning from driving behaviour and challenges faced by Indian customers. ‘Suzuki Connect’ is a step towards development of a comprehensive ecosystem of “Connected Cars”.

One of the significant features of ‘Suzuki Connect’ is that it is `deeply embedded’ and is very difficult to tamper. Over 2800 technicians have been trained to install the equipment on cars.  While offering a connected ownership experience, ‘Suzuki Connect’ also provides proactive warnings to car user on vehicle health to ensure seamless experience.

Built on the pillar of technology, ‘Suzuki Connect’ utilizes a Telematics Control Unit (TCU), which exchanges information through cellular network with a centralised server connected to NEXA customer care, subject to applicable terms and conditions of the NEXA app.  

‘Suzuki Connect’ can be configured to send information up to 5 selected users in case of an emergency.

‘Suzuki Connect’ is available at an attractive price of Rs. 9,999/- (inclusive of taxes) for three year subscription of this solution for all NEXA customers.